Thank you for choosing Boots Shop Bodensee. We are committed to providing fast, reliable, and secure shipping for all orders of industrial, marine, and commercial equipment. Please review our Shipping Policy carefully to understand our order processing and delivery procedures.
All orders are carefully verified, prepared, and packed before shipment.
Processing Time:
Orders are typically processed within 1–3 business days after payment confirmation.
For custom orders, bulk purchases, and heavy machinery shipments, additional processing time may be required. In such cases, our team will contact you with updated timelines.
Delivery times depend on the destination, shipping method, product size, and customs clearance.
Estimated Delivery Timeframe:
1 to 20 business days worldwide
Germany: 1 – 5 business days
European Union: 3 – 10 business days
International: 7 – 20 business days
Large machinery, industrial equipment, and freight shipments may require longer transit times depending on logistics arrangements.
We offer FREE worldwide shipping on standard orders, unless otherwise stated on the product page or during checkout.
For oversized products, heavy machinery, pallet shipments, or bulk orders, special freight charges may apply. In such cases, our logistics team will provide a customized shipping quote before dispatch.
We partner with reliable international shipping and logistics providers, including:
UPS
FedEx
DPD
GLS
International Freight Forwarders (for heavy equipment and machinery)
Carrier selection depends on destination, package size, delivery speed, and shipment safety.
Once your order has been shipped, you will receive a tracking number by email.
Tracking information usually becomes active within 24 hours after dispatch.
We ship worldwide.
For international deliveries, customs duties, import taxes, VAT, clearance fees, and local charges may apply depending on your country’s regulations. These charges are the responsibility of the recipient and are not included in the product or shipping price.
We recommend contacting your local customs authority for further details before placing your order.
Customers are responsible for providing accurate and complete shipping details at checkout.
Boots Shop Bodensee is not responsible for delivery delays, failed deliveries, or lost shipments caused by incorrect or incomplete shipping information.
If you notice any errors in your shipping details, please contact us immediately.
While we strive to deliver orders within the stated timeframes, delays may occur due to:
Customs clearance procedures
Weather conditions
Carrier disruptions
Public holidays
Global logistics issues
We appreciate your understanding in such circumstances.
Boots Shop Bodensee is not responsible for lost or stolen packages after delivery confirmation.
If your tracking status shows “Delivered” but you have not received your package, please:
Check with neighbors, colleagues, or building management
Contact the shipping carrier directly
File a claim with the carrier if necessary
We will provide documentation and assistance when possible.
If your order arrives damaged, please notify us within 48 hours of delivery by emailing:
Clear photos of the damaged item
Photos of the external packaging
Your order number
📧 contact@bootsshopbodensee.com
We will arrange a replacement, repair, or refund based on the situation.
For shipping inquiries, order tracking, or logistics support, please get in touch with us:
Boots Shop Bodensee
Büro, Keltenring 1
88682 Salem
Germany
📧 Email: contact@bootsshopbodensee.com
